A bit about
my design life
Based in NYC.
Design methods
Research & strategy
- Talk to users. Document discovery so how it works today is clear, including all user touchpoints.
- Understand the big picture; conduct competitive analysis and systemic placement.
- Clarify with leadership the business value, scope, and goals moving forward.
- Identify constraints including skills, time, and resources.
- Define high-level creative vision.
Alignment
- Share end-to-end user journeys and pain points for each path.
- Build trust by collaborating in one place, with all teammates and stakeholders.
- Prioritize the right problems to solve, brainstorm solutions, and outline what success looks like.
- Establish a mission statement and illustrate how success is measured.
- Share consistently and be transparent. Pivot when needed.
Partner to get it done
- Collaborate with those that can share expertise. Mentor teammates new to accessibility.
- Get something in front of a variety of users as soon as possible. Iterate on feedback.
- Use the right tools to simplify complexity wherever possible; determine what role AI will play.
- Build intuitive systems that empower the team to maintain, and can evolve with the product.
- Deliver user-tested, delightful experiences, that provide measurable business impact.
Summer design intern
CIO Design summer intern; guided through an independent project, led to full-time hire.
Individual students
Mentored 25+ students across university and bootcamp programs transitioning into UX Design.
Ally design office hours
Hosted “Accessibility office hours” every other week. Fielded questions from designers, and their teammates.
CIO Design mentor program
Matched with developer new to design. They learned a new design tool, did user research, and successfully achieved measured, user improvement.
10,000 Coffees
IBM-wide summer internship networking program mentor. Met with about 30 students each summer.
IBM SkillsBuild
Program mentor for global participants taking any type of courses, mostly adult professionals changing careers.
424 FIFTH
At Lord & Taylor, we launched a new brand, 424 FIFTH. I designed wovens, which were prominently featured in press events and media campaigns.
Sketchbook
Sharing a few scans from my sketchbook, a place to conceptualize new ideas with tactile pencil and marker illustrations.
